Customers

How MadKudu Completes Security Questionnaires 10x Faster with Skypher

Gaspard de Lacroix
May 11, 2021
"Skypher has allowed our security and engineering team to delegate security questionnaires response by empowering our Sales and Pre-Sales team. I don't have to deal with it anymore. We also drastically reduced the time to turn them around to our customers"

Francis Brero, Co-founder and CPO, MadKudu

About MadKudu

MadKudu is the only solution to give marketing leaders a forward-looking view of their pipeline and ability to articulate their value with the expected revenue metrics. MadKudu customers include leading tech companies like Segment, Gusto, Intercom or Drift.

The Challenge

Quickly answering 1000’s of security questions each quarter with minimum involvement from the tech team

MadKudu is growing fast and had to respond to 1000’s of security questions last quarter. The company had to find a solution to respond faster and involve the Sales and SE teams in the process.
It was taking them 2 weeks to complete each questionnaire, waiting for the tech team and CTO to give their greenlight. MadKudu wanted to find a solution that allows them to:

  • Consolidate security data into a single source of truth so people could find the right information faster
  • Reduce the time spent by the CTO, tech & security team editing questionnaires by empowering Sales and SEs to create quick and accurate first drafts
  • Automate the response to security questionnaires and shorten sales cycles

The Solution

Skypher’s automated security questionnaire solution helps MadKudu save time and win more deals

  • A smart knowledge base that centralizes, structures and labels all of your security content in one place following an extensive security framework that covers everything asked in security reviews such as ISO 27001, SOC-2, NIST, SIG, CAIQ, HIPAA, etc...
  • A Natural Language Processing (NLP) technology trained on 1,000,000+ of security questions with 90%+ accuracy to power (real) automation
  • A platform that makes it easy for Sales and Solution Engineers to breeze through questionnaires without escalating to the CTO, tech & security teams
  • Powerful content management features to help you keep the content fresh and updated all the time


The Results

Responding to Security Questionnaires 10x Faster

  • Decrease response times from 2 weeks to just 1 day. MadKudu now sends back security questionnaires faster, which shortens sales cycles.
  • Dramatically reduce Paul Cothenet (CTO) and Security involvement. 90% of questions are now answered accurately by Sales and SE teams
  • Fast onboarding of new hires. A new member of the Sales team was able to complete security reviews straight away without a full security training

Gaspard de Lacroix
Gaspard is our CEO and co-founder. He used to fill out security reviews at his previous jobs in the Pre-Sales team of a B2B SaaS company in New York. He is leading our team sales and marketing efforts and always looking to share his experiences and help our customers.

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